Clerk: Mrs Joanna Noles
26 Church Street, Church
Piece, Charlton Kings
Cheltenham, Gloucestershire
GL53 8AR

Digital Inclusion

What do we mean by digital inclusion?

Digital inclusion is about ensuring people are able to use the internet and online technologies to meet their needs. This includes:

Infrastructure – being able to afford or have access to a device (whether a mobile phone, tablet or computer), as well as being able to afford or have access to the internet through broadband, Wi-Fi or mobile data.

Skills – having the ability, confidence and digital skills to use digital devices and the internet. –

Accessibility – having access to services that are designed to meet users' needs, including for individuals with disabilities that require assistive technology to get online.

News & Events

Tackling the Digital Divide

In November 21, we held 2 one-hour workshops with senior citizens in our parish, to listen to their experience of the last 18 months and to get a sense of what they have found challenging about 'going digital'. This is a joint initiative between the Parish Council, Cheltenham Borough Homes, Charlton Kings Library and the Senior Citizens Welfare Committee.

Firstly, we asked the groups which digital devices they had access to – phone, ipad/tablet, laptop or desktop - secondly we asked if they did not have access to any of these devices, what would they like to have access to. We also asked what they would like to use the internet for e.g online shopping, banking, doctor's appointments, social media etc.

Listening to and understanding the very different needs and levels of skill across our groups of senior citizens will allow us to come up with a plan of action for 2022. The plan will involve collaboration between our existing partners, community volunteers and other service providers such as Adult Education Gloucestershire. The idea is to offer our residents a one-to-one tailored programme of 'upskilling', as a first step in tackling the digital divide. This is an initiative to ensure that age, disability, income, education or where you live are not barriers to online inclusion.

Digibus Project

Digibus Gloucestershire is a new and innovative project to support and connect digitally excluded communities in Gloucestershire who have been made more vulnerable since the Covid-19 pandemic began. ​The planned launch of the project was postponed earlier in the year, but we are hoping to be able to welcome the Digibus to Charlton Kings in March 2022 as part of its county-wide tour.

Digibus is a mobile digital lab in an accessible converted double-decker bus, fitted with computers, laptops, tablets, a 3-D printer, robotics and coding and a virtual reality system. Once on board visitors will benefit from the Digibus unique experience; accessing the curated online resources for digital courses, services and information, receive one to one tuition based on their individual needs, learn new skills and practice with the latest technologies.

For any queries, please contact

Resource Library