Clerk: Mrs Joanna Noles
26 Church Street, Church
Piece, Charlton Kings
Cheltenham, Gloucestershire
GL53 8AR

Caring for Communities and People (CCP)

Details:

The Cheltenham and Tewkesbury Community Well-being Service is countywide and can offer support at times when you need it, for example, when coping with a short or long term health situation, or other life challenges. Such challenges might include: after redundancy or retirement; in times of emotional hardship such as after bereavement; worries about debt, financial or housing issues; loneliness or isolation; when someone doesn't know where to turn to for support; or, if a person would like to start volunteering in their community. This is a free and confidential service for people aged over 16. A Community Well-being Agent will help to connect you to local services, organisations and groups. This can help to improve your general well-being and meet wider social needs. An agent can help you to find activities in your local area and meet more people in your community. The Community Well-being Service takes direct referrals from health professionals, including GP surgeries and Integrated Community Teams, or individuals can refer themselves to the service. People can be offered one-to-one appointments at community venues, GP surgeries, or, if where there are mobility issues in a person's own home. To get in contact with your local Community Well-being Social Prescriber in Charlton Kings please use the contacts below:

Secure referral email: glccg.ccpcommunitywellbeing@nhs.net

Address
CCP, 301 High Street, Cheltenham GL50 3HW
Telephone
0300 365 6463
Website
http://www.ccp.org.uk/communitywellbeing

Gloucestershire Rural Community Council

Details:

GRCC also offers a Community Well-being Service similar to CCP but covering the Cotswold District. Anyone over the age of 16 living in Gloucestershire, or registered with a Gloucestershire GP, can access the Community Wellbeing Service. Referrals can be made by a health or social care professional, a Voluntary and Community Sector Group, members of the community, as well as by self-referral.

The service offers one-to-one support for individuals and may also signpost or refer people to activities and groups available in their area. Community Wellbeing Agents have extensive local knowledge and will be able to facilitate local activity.

The service may be suitable for people:

  • in times of change, for example after redundancy, health issues or retirement;
  • in times of emotional hardship, such as after a bereavement;
  • who are worried about debt or financial issues;
  • who don't know where to turn for support;
  • who would like to volunteer in their community.
Telephone
07738 106384

Age UK Gloucestershire

Details:

Offers advice and support for older people, their families and carers. Provides support when people come out of hospital and operates the homeshare scheme whereby older people with a spare room can provide affordable accommodation for people who are happy to chat and lend a hand.

The Call in Time service is a free telephone friendship service run by national Age UK. It matches older people with trained volunteers and each week it allows older people the chance to chat about anything from the weather to what has been happening in their lives.

The one stop information service helps older people find new activities and this can provide the opportunity to make new friendships.

Address
Henley House, Barnett Way, Barnwood, Gloucester,
GL4 3RT
Telephone
01452422660
Website
http://www.ageuk.org.uk/gloucestershire/our-services/

Bipolar UK

Details:

The charity is dedicated to empowering individuals and families affected by bipolar. There are many peer support groups facilitated by trained and supported volunteers. Another service is a moderated e-community with over 5,000 users. They also offer one-to-one peer support provided by email and telephone for those who are not comfortable with face-to-face groups. Information and resources are provided on the website. There is a chatbox on the website.

Telephone
07591 375544
Website
http://www.bipolaruk.org

Campaign Against Living Miserably (CALM)

Details:

CALM is a movement against suicide which is the cause of death of 18 men under 45 every day. They support people who may have hit a crisis point and the lines are open 7 hours a day 7 days per week (5pm to midnight). They also support those bereaved by suicide through the Support After Suicide Partnership (SASP). They also offer support to people who are worried about someone else.

Telephone
0800 585858
Website
http://www.thecalmzone.net/help/get-help/

Crisis Resolution and Home Treatment Service

Details:

Offers support and advice to people needing an increased level of care whose mental health has deteriorated so that the usual coping strategies are not working. CRHT team can visit daily for up to six weeks to support you in your own home and so prevent admission to hospital if possible. The team includes nurses, social workers, psychiatrists and community support workers. If a person continues to feel unwell they will arrange admission to Wootton Lawn Hospital only after discussion with the individual concerned and any carers / supporters.

Telephone: 0800 169 0398 (for crisis team) or 07659 140 000 (emergency only)

Address
Lexham Lodge, Copt Elm Road, Cheltenham GL53 8AG
Telephone
0800 169 0398
Website
http://www.2gether.nhs.uk/crisis-resolution-and-home-treatment-service-(crht)

Depression Alliance and MIND

Details:

The Depression Alliance merged with MIND in 2016. It brings people together to end the loneliness and isolation that can come with depression. They run a supportive space called 'Friends in Need' and there is a peer support directory where you can find out about peer support services in the local area. See website for details.

Telephone
033 123 3393
Website
http://www.mind.org.uk

Footsteps

Footsteps

Details:

Provides counselling and care to anyone in Gloucestershire affected by pregnancy related issues, including the loss of a baby for any reason at any time and those struggling with other pregnancy related issues, including fertility problems and post natal depression. Referrals are accepted from bereavement midwives, health workers, GPs, family support workers etc, or individuals can self refer. There is a contact form on the website.

Telephone
01452308618
Website
http://www.footstepscandc.org.uk

Gloucestershire Carers’ Hub

Details:

A carer is someone who provides unpaid care for a relative or friend. This may be through a voluntary organisation. Caring can put pressure on the carer's physical and emotional health at times and if it involves particular health conditions it can put an additional strain on the carer's well-being. Gloucestershire Carers' Hub provides support for carers including Information Advice and Guidance; Signposting to support services; befriending and mentoring; access to groups; carer's emergency support scheme; and, more.

Address
Gloucestershire Carers’ Hub, Conway House, 31, Worcester Street, Gloucester GL1 3AJ
Telephone
0300 111 9000
Website
https://gloucestershirecarershub.co.uk/carers/

Gloucestershire Young Carers

Details:

Gloucestershire Young Carers supports children/young people (aged 5 – 24) who provide regular or ongoing care and emotional support for a family member with a disability, long term illness, mental ill health or substance misuse issue. Taking a whole family approach our service offer includes assessment and support planning; group and one to one support; training and advice for professionals.

Telephone
01452 733 060
Website
http://www.glosyoungcarers.org.uk

Independence Trust

Details:

Offers the following services: Community Autism Support Advice (CASA); Community Advice, Links and Mental Health Support Service (CALMHS). CASA is a new service and the website is being developed at the time of writing this.

CALMHS offers wide range of activities covering energetic, artistic or cultural. Examples include: Relaxation Group; Women's Group; Gardening; Art; Board Games and Community Drop-in. To self refer you do not need to have well-being needs but the Trust supports people experiencing Moderate to Severe mental ill-health. The services can be tailored to help people to build on their strengths and make positive change. This can be done through personal support plans, access to information and advice; sign-posting to other services; one-to-one support with a bridge-builder; peer support; befriending; exploring opportunities to develop and learn new skills; sharing existing skills with others, joining in with activities and accessing some safe space with other people who have had similar experiences. It is a place where new friendships can be built.

The Independence Trust also works with people who are experiencing social isolation, lack of motivation, or difficulties dealing with the stresses of everyday life. The service is open to adults (18 plus) in Gloucestershire and those making transition from Young People's to Adult services. To refer in you must be registered with a Gloucestershire GP.

Individuals can self-refer to the Trust (see on-line form) and health professionals can also refer individuals to the Trust. Individuals are then offered an assessment.

Telephone referrals CASA: 01452 317460

Address
Montrose House, Wellington Street, Cheltenham
Telephone
0845 863 8323

Gloucestershire Befriending Services

Details:

Offer a caring, friendly and practical service to people in Gloucestershire to help them live life to the full. Services provided include companionship (any home visit is at least one hour long); housework and light cleaning using the householder's equipment; shopping on behalf of clients, or with them; trips out in the befriender's car or occasional trips to collect prescriptions or for medical appointments; help with arranging household jobs with trusted companies, such as gardening and house maintenance. There is a referral form on the website or an individual can telephone to refer in to the service. An hourly rate of £17.50 for first visit then £15.00 per hour is chargeable. Befrienders are all DBS checked and have safeguarding training and training in working with people with dementia.

Address
9 Kingsholm Square, Gloucester, GL1 2QJ
Telephone
01452 4447024

Gloucestershire Health and Care NHS Foundation Trust

Details:

The Assertive Outreach Team has a team based at Leckhamoton Lodge in Cheltenham. They work with people who have serious psychotic mental illnesses such as schizophrenia who require more regular professional help than mainstream mental health services offer. Those using the service are often affected by alcohol and drug use and homelessness. Teams work closely with service users, their carers and other professional services to help improve quality of life and social function.

Address
Edward Jenner Court, 1010 Pioneer avenue, Gloucester Business Park, Brockworth GL3 4AW
Telephone
0300 421 8100
Website
http://www.ghc.nhs.uk/our-teams-and-services/aot-glos/

Gloucestershire Self Harm Helpline

Details:

A safe, supportive, non-judgmental space for people who self-harm, their friends, family and carers, and professionals who want to know more about self harm. The service is able to support anyone living in Gloucestershire and can be contacted by telephone, text or web chat between 5pm and 10pm every day. The website has information about self harm and information for carers.

Text: 07537 410 022

Telephone
0808 801 0606
Website
http://www.gloucestershireselfharm.org/

‘Let’s Talk’ Gloucestershire Health and Care NHS Foundation Trust

Details:

An Improving Access to Psychological Therapies (IAPT) service. The service provides mental health support for mental health conditions such as depression; emotional well-being with a baby; anxiety, panic disorder, post traumatic stress disorder, obsessive compulsive disorder, and phobias.

Address
Edward Jenner Court, 1010 Pioneer avenue, Gloucester Business Park, Brockworth GL3 4AW
Telephone
0300 421 8100
Website
http://www.letstalkglos.nhs.uk

OCD Action

Details:

A national charity focused on helping people with Obsessive Compulsive Disorder. OCD can result in isolation and feeling cut off from the world. There is a live chat option on the website. The nearest local group (CAM – Invisible Illnesses Group) meets at GL11 Community Hub in Gloucester.

Telephone
0845 390 6232
Mobile
07591 602087
Website
https://ocdaction.org.uk/

Rethink Mental Illness Advice Service

Details:

Provide high quality support and care to those severely affected by mental illness. Their services aim to keep people safe and well living in the community, prevent their needs from escalating, and help them live independently, access the support, information and care they are entitled to, and understand and exercise their rights. They have a network of over 140 local support groups.

Telephone
0300 5000 927
Website
https://www.rethink.org

SANE (Mental Health Support)

Details:

A mental health charity which supports people affected by mental illness to improve their quality of life. Offers emotional support and information to anyone affected by mental illness and the people who care about them. They have a helpline, textcare (see website), and an on-line support forum which operates 24 hours a day. The service is for people over 16 years old.

Telephone
0845 767 8000
Mobile
07984 967708
Website
http://www.sane.org.uk

SHOUT

Details:

This is a 24/7 text service for anyone in crisis and in urgent need of help. Free on all major mobile networks. A place to go if you are struggling to cope and you need immediate help.

Text: 85258

Silverline

Details:

A free and confidential helpline for older people (55 plus) that operates 24 hours a day every day of the year. It also offers a weekly telephone friendship where volunteers are matched with older people based on their interests. Other services include facilitated group calls, and help with connecting people to the services in their area. They also help to protect older people who are suffering abuse and neglect.

Address
Silverline Head Office, 1-6 Tavistock Square, London WC1H 9NA
Telephone
0800 470 70 80 90
Website
http://www.thesilverline.org.uk